Items ordered are delivered to the Addressee on the following conditions :
Order processing and delevering time
With the exception of public holidays, orders will be processed within 3 days.
Available means of delivery
In France and Monaco
By Colissimo suivi France (delivery takes up to 24H)
By Colissimo suivi Europe (delivery takes up to 3 to 5 days)
Available for following countries : Germany, Austria, Belgium, Danemark, Spain, Finland, Italy, Irland, Luxemburg, Netherlands, Portugal, UK, Sweden.
Shipping costs are calculated based on the weight of the items and the delivery zone. The Customer is hereby informed that several shipping costs can be applied to the same order, depending on the type of products ordered.
Order Tracking and Delivery
The Customer is informed of the dispatch of his order by e-mail containing a link to delivery tracking. The Customer undertakes to receive the products ordered at the delivery address featured on the order confirmation e-mail. The Customer must date and sign the delivery receipt presented by the carrier . This memorandum dated and signed constitutes evidence for transport and delivery.
PLEASE NOTE: If the addressee is absent and the package is not picked up within the time limit proposed by the carrier, the products will be returned to the Sender, who reserves the right to refund the price paid for the order, minus the delivery charges, which must be paid by the Customer.
Returns and Exchanges
The Customer has 15 days (from the date of delivery or package collection) to get a refund or to exchange the items if returned in good conditions. The Exchange address is mentioned on the delivery receipt :
HISTORIAL DE MONTMARTRE
11, RUE POULBOT
Returns and exchanges are not possible in the Bookshop.